Terms and Conditions

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, e- mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. The Price adverised on the on-line shop is the same price as charged in our retail shop.

Shipping And Handling

We have four delivery options, please see the delivery section on the right hand side of our home page.

Delivery Schedule

We deliver your order right away. We will normally send your order to you in 5 business days . International orders are generally received in under 10 days.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. Besoke tailored special orders made to the factory can not be returned or cancelled outside normal warranty conditions.

Tax Charges

For orders made from the UK or the European Union, 17.5% VAT is added. The prices shown include VAT. All other orders are VAT free.

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

We guarantee your satisfaction. All of our products come with full manufacturers warranty.

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01753 833442 (International +44 01753 833442) or fax us on 01753 832495 or write to us at 103 Arthur Road Windsor Berkshire SL4 1RUUnited Kingdom

Privacy Policy

Motor Traveller – Carbox Group do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive